Privacy Policy

1. Scope

This Privacy Policy applies to Vehicore websites, dashboards, APIs, and related support interactions. It is a general starting policy and should be reviewed with legal counsel before production use in any specific jurisdiction.

2. Information We May Collect

We may collect the following categories of information:

• Account information such as name, company, email address, and login credentials.
• Usage information such as page views, API usage metrics, device data, and log events.
• Support information such as ticket contents, attachments, and communications with us.
• Customer content submitted for processing, including images, text, documents, and structured vehicle-related metadata.
• Billing and transaction information handled through approved payment providers.

3. How We Use Information

We may use information to:

• Provide, maintain, secure, and improve the Vehicore platform.
• Authenticate users and manage accounts.
• Process API requests, support requests, and billing events.
• Monitor reliability, prevent abuse, and investigate security incidents.
• Communicate product, legal, service, and account-related updates.
• Comply with law, regulation, or valid legal process.

4. Legal Bases

Where applicable, we process personal data based on contract performance, legitimate interests, consent, and legal obligations. The correct basis depends on the context in which data is collected and used.

5. Data Sharing

We may share information with:

• Service providers who support hosting, analytics, billing, support, and security.
• Professional advisers and auditors under appropriate confidentiality obligations.
• Authorities or counterparties where required by law or to protect legal rights.
• Successors in connection with a merger, acquisition, financing, or asset sale.

We do not sell personal information unless explicitly stated in a supplemental notice.

6. Data Retention

We retain information for as long as needed to provide services, satisfy legal or operational requirements, resolve disputes, and enforce agreements. Retention periods may vary by data category and customer contract terms.

7. Security

We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International Transfers

Information may be processed in countries other than the one in which it was collected. When required, we use appropriate safeguards for cross-border transfers.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal data, or to object to certain uses. You may also withdraw consent where processing relies on consent.

10. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep users signed in, remember preferences, measure traffic, and improve performance. You can usually control cookies through browser settings.

11. Children's Privacy

Vehicore is not directed to children, and we do not knowingly collect personal data from children where prohibited by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes may be posted on this page or communicated through the service.