Privacy Policy
This Privacy Policy explains how Vehicore collects, processes, stores, and protects personal data across its websites, documentation, web application, and related services.
Controller information
Who operates Vehicore and acts as the controller for this policy.
This Privacy Policy applies to the SaaS platform Vehicore operated by:
[Company Name B.V.]
Registered in the Netherlands
Chamber of Commerce (KvK): [●]
Registered address: [●]
Email: [●]
Hereafter referred to as "Company", "we", or "us".
Scope
Where this privacy policy applies across the Vehicore platform.
- https://vehicore.pro
- https://documentation.vehicore.pro
- the Vehicore web application
- all related services
Vehicore provides vehicle data analysis, AI-powered processing, and related services.
Categories of data collected
The main classes of personal and operational data that may be processed.
- Name
- Email address
- Company name
- Billing details
- IP address
- Browser type
- Device information
- Usage logs
- Access timestamps
- Uploaded content (documents, text, data)
- Vehicle-related information
- Other input submitted through the platform
Vehicore is not intended for minors under 16.
We do not intentionally collect special categories of personal data unless explicitly provided by the user.
Purpose of processing
Why personal data is processed and the GDPR legal bases that may apply.
- Providing SaaS services
- AI-based processing and analysis
- Account management
- Billing and subscription management
- Customer support
- Security monitoring
- Compliance with legal obligations
- Art. 6(1)(b) - performance of contract
- Art. 6(1)(c) - legal obligation
- Art. 6(1)(f) - legitimate interest
- Art. 6(1)(a) - consent (where required)
AI processing
How AI technologies fit into Vehicore service delivery.
Vehicore uses AI technologies, including third-party AI providers such as OpenAI, to process user-provided data.
- Data is processed solely for delivering the service.
- No user data is used for model training unless explicitly stated and consented.
Hosting and infrastructure
Where data may be hosted and which sub-processors may support delivery.
- On client infrastructure (self-hosted option)
- On EU-based cloud providers (DigitalOcean or AWS EU regions)
- Stripe (payments)
- OpenAI (AI processing)
We do not intentionally transfer data outside the European Union.
Where applicable, appropriate safeguards, such as Standard Contractual Clauses, are used.
Payment processing
How payments are handled and what Vehicore does not store.
Payments are handled via Stripe.
Stripe acts as independent data controller for payment processing.
Vehicore does not store full payment card information.
Data retention
The main retention principles applied to personal data and records.
- For the duration of the contract
- As required by Dutch tax law (7 years for financial records)
- Until deletion is requested (where legally possible)
Data subject rights
The GDPR rights available to users and where complaints may be filed.
- Access
- Rectification
- Erasure
- Restriction
- Data portability
- Objection
- Withdraw consent
Requests may be submitted to: [●]
Users may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
Technical and organizational controls used to protect data.
- Encryption
- Access controls
- Secure hosting
- Role-based permissions
Cookies
How cookies are used for platform operation and consent.
Vehicore uses functional cookies necessary for platform operation.
Where required, consent is obtained in accordance with GDPR and ePrivacy Directive.
See our Cookie Policy below.
Changes
How policy updates may be communicated.
We may update this Privacy Policy from time to time.